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Customer Service / Account Representative

The Cutting Edge, a leading manufacturer of custom, short-run, high quality nameplates, graphic overlays, tags, decals, signs, etc. for commercial, industrial and military use, is searching for a full-time (M-F, 8-5) Customer Sales & Service Representative for our fast-paced Customer Service group.

The Customer Sales & Service Representative is responsible for all orders and inquiries 'cradle to grave'.  This includes phone/fax/email contact, order/quote entry, work order creation, production scheduling, contact, order and part information maintenance, verifying shipment timeliness, etc.  All sales efforts are in-house, and are based upon prequalified hot leads and requests for quote.  This is not a commissioned position.

REQUIRED Experience includes:

  • 2-5 years business-to-business customer service in a manufacturing setting;
  • excellent math skills (algebra, decimals, fractions, rulers);
  • excellent organizational and memory skills,
  • ability to read and interpret basic blueprints / CAD drawings;
  • ability to perform under pressure while quickly handling multiple demands.

PREFERRED Experience includes:

  • Associates Degree (or higher) in graphic arts or related field;
  • PC-based computer graphics or CAD;
  • art, printing, or sign-making background;
  • knowledge of relational databases.

Candidates will be subject to various tests, including knowledge and skill testing, background and reference checks.  Wage commensurate with experience and test results, plus benefits.

To Apply:

Please reread the descriptions and requirements above.  Also, note that this company is located in Eastern Lake County, Ohio.

If you are interested in and qualified for this position, please use the 'APPLY NOW' link below, which will take you to our Monster job listing and follow the instructions provided.  Be certain to fill out the pre screening questionnaire.

While we appreciate all responses, only qualified candidates will be contacted, and all responses will be kept confidential.

Thank you for looking, and we hope to hear from you soon!                                   APPLY NOW

 

 

The Cutting Edge   4843 North Ridge Road, Perry, Ohio 44081
Phone: 800-962-2376 (440-259-2581)   Fax: 800-453-2441 (440-259-2580)
Email: hr@cuttingedgeinc.com

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